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FAQ's
Most Commonly Asked Client Questions:
A public adjuster is a licensed insurance claims professional who advocates for policyholders during the claims process. Unlike insurance company adjusters, who represent the insurer's interests, public adjusters work solely on behalf of the policyholder to ensure a fair and accurate settlement. They assess damages, review policy coverage, and negotiate directly with the insurance company to maximize the claim’s value based on the policy terms.
You should consider hiring a public adjuster if you:
Are facing a large or complex insurance claim, such as property damage from fire, water, storms, or structural issues.
Disagree with your insurance company's estimate or settlement offer.
Need help understanding your policy and its coverage.
Want professional expertise to document, justify, and negotiate your claim, ensuring you receive the settlement you're entitled to.
A public adjuster can help reduce the stress of the claims process while maximizing your claim's potential.
Building claims consultants are hired by a variety of parties involved in the insurance and restoration process, including:
Insurance Companies: To provide expert assessments and ensure claims are properly documented and justified.
Contractors and Builders: To support accurate scope of work development and cost validation.
Restoration Professionals: To streamline claims management and ensure alignment with insurance requirements.
These professionals rely on building claims consultants for their expertise in navigating complex claims and ensuring all aspects of the damage and restoration are thoroughly addressed.
Building claims consulting involves providing expert guidance and technical support throughout the insurance claims process. This includes:
Assessing and documenting property damage.
Preparing detailed scopes of work and repair estimates.
Justifying claims with clear and professional documentation.
Offering expert advice on building codes, restoration methods, and insurance compliance.
Collaborating with all parties—insurers, contractors, and property owners - to achieve efficient and accurate claim resolutions.
By leveraging their industry knowledge, building claims consultants ensure claims are handled professionally and efficiently, saving time and reducing disputes.
Building restoration consulting involves providing expert advice and technical support for restoring properties after damage caused by events such as fire, water, storms, or structural failures. Consultants assess the damage, develop a comprehensive restoration plan, and guide stakeholders through the restoration process, ensuring compliance with industry standards, building codes, and insurance requirements.
Appraisal and umpire services are part of the insurance dispute resolution process. When there is a disagreement between the policyholder and the insurance company about the value of a claim, both parties can appoint appraisers to assess the loss. If the appraisers cannot agree on the value, an impartial umpire is brought in to make a final, binding decision. These services provide a fair and efficient way to resolve disputes without litigation.
Appraisal and umpire services are part of the insurance dispute resolution process. When there is a disagreement between the policyholder and the insurance company about the value of a claim, both parties can appoint appraisers to assess the loss. If the appraisers cannot agree on the value, an impartial umpire is brought in to make a final, binding decision. These services provide a fair and efficient way to resolve disputes without litigation.
You should consider appraisal and umpire services when:
There is a significant disagreement over the value of a property damage claim.
Efforts to negotiate directly with the insurance company have stalled.
You want a resolution that is faster and less costly than pursuing legal action.
These services are especially helpful for resolving complex claims fairly and efficiently, ensuring all parties have their concerns addressed.
Expert testimony services involve providing professional opinions and insights during legal proceedings related to insurance claims, property damage, or construction disputes. Experts with specialized knowledge and experience present clear, credible, and unbiased information to assist attorneys, judges, or arbitrators in understanding technical details and reaching fair decisions.
You might need expert testimony services if:
You are involved in a legal dispute over property damage or insurance claims.
Technical aspects of the case, such as construction standards, damage assessment, or policy interpretation, require expert clarification.
You need a credible professional to support your case with detailed reports, evidence, and testimony in court or arbitration.
These services ensure complex issues are explained effectively, helping to achieve a just outcome.
Expert testimony services involve providing professional opinions and insights during legal proceedings related to insurance claims, property damage, or construction disputes. Experts with specialized knowledge and experience present clear, credible, and unbiased information to assist attorneys, judges, or arbitrators in understanding technical details and reaching fair decisions.
You might need expert testimony services if:
You are involved in a legal dispute over property damage or insurance claims.
Technical aspects of the case, such as construction standards, damage assessment, or policy interpretation, require expert clarification.
You need a credible professional to support your case with detailed reports, evidence, and testimony in court or arbitration.
These services ensure complex issues are explained effectively, helping to achieve a just outcome.
Building pre-loss risk management involves identifying potential risks to a property and implementing strategies to minimize damage before a loss occurs. This includes assessing vulnerabilities, creating preventative maintenance plans, and ensuring compliance with safety standards and insurance requirements
Investing in pre-loss risk management helps to:
Reduce the likelihood of damage from events like storms, fire, or water leaks.
Ensure insurance policies provide adequate coverage for identified risks.
Minimize downtime and repair costs in case of unexpected events.
By proactively managing risks, you can safeguard your property and reduce the financial and operational impact of potential losses
We are based in Illinois and proudly serve Illinois, Wisconsin, and Indiana.
If you’ve experienced property damage in Chicago, and your insurance company has offered a property damage settlement that is too low to cover your losses, or if they have denied your claim completely, ON PAINT CLAIMS from Chicago will help you recover your losses and get your life back to normal. OnPoint Claims offers unrivaled experience to provide fully independent building damage consulting near Chicago Illinois areas. We provides accurate and reliable repair estimates based on costs that can be supported. The current economic environment has created unprecedented shifts in the construction market and subsequently the associated costs, leading to unexpected and hard to predict changes in project costs. Our Chicago public adjusters expertly navigate the insurance claim process, saving you time and getting you more out of homeowners or commercial claims.